Privacy Policy

Information We Collect

When you create an account or use our services, we collect certain details necessary to provide and improve your experience. This typically includes your full name, date of birth, email address, residential address and telephone number. Payment information such as card details or wallet identifiers is also gathered to process deposits and withdrawals.

In addition to information you give us directly, we automatically receive technical data when you visit our site. This may include your IP address, login information, browser type and version, device operating system, time zone settings, and the pages you visit on our platform.

How We Use Your Information

We use the collected data to manage your account, process transactions, and deliver the gaming services you request. This allows us to verify your identity, prevent fraud, and ensure compliance with legal and regulatory obligations.

Your information also helps us personalise your experience, for example by recommending games suited to your preferences or sending important account notifications. We may occasionally use contact details to inform you about promotions, but only where you have consented to receive such communications.

Sharing and Disclosure

We do not sell your personal data to third parties. Information may be shared with trusted service providers who assist us in operating the website, processing payments, or providing customer support. These partners are contractually obliged to keep your data secure and use it only for the purposes we specify.

Disclosure may also occur where required by law, for example to regulatory authorities, law enforcement agencies, or licensing bodies when we have a legal obligation to do so. In the event of a business transfer or merger, your data may be passed to the new operators under the same standards of protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality and analyse site performance. Essential cookies allow you to log in and maintain your session securely. Analytical cookies help us understand how visitors use the site so we can make improvements.

You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect your ability to access some features of the casino.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These include encryption of sensitive information and regular security assessments.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we continuously work to maintain robust safeguards.

Your Rights

You have the right to access the personal data we hold about you, to request corrections if any details are inaccurate, and to ask for deletion of your data where we no longer have a legitimate reason to keep it. You may also object to certain processing activities or request that we transfer your data to another service provider.

To exercise these rights, please contact our customer support team. We will respond to your request within the timeframes required by applicable law and may ask for proof of identity before proceeding.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We encourage you to review it periodically so you remain informed about how we protect your data.

If you have any questions about our privacy practices, please contact our support team who will be happy to assist you.